Verzendbeleid

Thank you for shopping with ArtoDream.com. This Shipping Policy outlines how and when your order will be delivered.

 

All orders are processed within one to three business days after your order confirmation email is received. Orders are not processed or shipped on weekends or holidays. You will receive a notification email once your order has shipped. During peak seasons or sales events, processing times may be slightly extended.

 

We offer multiple shipping options to suit your needs. Estimated delivery times vary depending on the selected shipping method and your location. Shipping rates and options are clearly displayed during the checkout process before you complete your purchase.

 

We currently ship to domestic and select international destinations. For international orders, please note that customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in our shipping charges. Delivery times for international shipments may vary depending on customs processing in the destination country.

 

Once your order has shipped, a confirmation email with a tracking number will be sent to you. You can use this tracking number to monitor the progress of your shipment via the carrier's website or through our order tracking page.

 

While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, including carrier delays, weather conditions, or customs processing. If your order is significantly delayed or does not arrive within the expected timeframe, please contact us for assistance.

 

In the event that your order is lost or arrives damaged, we ask that you notify us within seven days of delivery. Please provide your order number and any relevant details, including photos if applicable. We will review the issue and work with you to find a prompt and fair resolution.

 

For any questions or concerns related to shipping, feel free to contact us.